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Benchmarking is a powerful tool in Total Quality Management (TQM). I help organizations measure track their performance against others and identify areas for improvement. Using data-driven fact-based and verified information.
Systematically comparing various critical elements of operations or public policy markers with the best practices of industry leaders, peer cities towns, or competitors.
Benchmark Comparisons are always good as they show us how we align with others on many levels, allow us to analyze details to improve the quality of products, services, and programs, and educate each other with data-driven fact-based, and verified information.
Knowledge inspires innovation and makes positive change.
Cottonwood, AZ population between 2000 and 2023 Over the last 20 plus years, between 2000 and 2023, population of Cottonwood increased by 3,471. In this period, the peak population was 13,124 in the year 2023. The numbers suggest that the population has not reached its peak yet and is showing a trend of further growth. …
When I moved here over 30 years ago Sedona had a good small government until they didn’t. We could always attend Sedona City Council meetings, write CC, and get responses. We never knew the political party of our city council members. We worked together for the same common causes making Sedona a great place to…
Do Census Numbers Illuminate the Sedona Area Communities? Communities are always evolving, and understanding these changes can provide valuable insights. By examining census data, we can learn more about our identities, discover which communities are expanding, and explore the differences and transformations within these communities. While Sedona’s population has been on the decline, nearby communities…
The misuse of incorrect City of Sedona population has been used to push the city community plan and projects through using incorrect numbers, claiming we need “workforce housing” along with pointing fingers at the state for allowing Short Term Rental while ignoring the details. By studying the numbers and the other city government actions the…
Learn more about the Department of Organizational Performance City of Glendale, Arizona and how using science, technology, engineering, and mathematics
What Works Cities for Local governments? Quality management programs, that improve and engage residents through data-driven analysis
City performance metrics programs work beyond the elected officials two- or four-year term continuously improving the process
Understand More About Arizona’s Complex Tourism Policy, see how other cities align with it, and learn how it took Sedona over 20 years to get a fair and balanced policy.
Citizen Engagement Programs are positive moving a community forward. Creating improvements and making a location a better place to live.
In Arizona who manages the official Destination Tourism Policy? How is Destination Management and Marketing handled? Who pays for official tourism programs? Official Arizona Destinations are a State, Municipality, and County. The State tourism policy is directed by state laws. Arizona Revised Statutes 41, Chapter 19, Article I Under State Law in Arizona, The Arizona…