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Donna Joy’s Featured posts and pages.
Benchmarking is used throughout many industries as method to improve the quality and efficiency. Methodology benchmarking information can then be used to identify gaps in an organization’s processes including municipalities. Policy problems cannot be solved when we don’t identify the metrics, process of the policy that created the policy issues. Some Resources that provide Cities…
Destination Marketing Programs: City of Scottsdale, Experience Scottsdale & Sedona Chamber of Commerce. Overview & City of Scottsdale Overview Benchmarking peer cities bring insight to the details, disclosing the road maps Cities follow. Destination Marketing isn’t used by all cities and towns. Why? How and when is it used at a government level? Benchmarking is…
There is a lot to learn from performance-based and data-driven methodology. Data-driven strategies using Total Quality Management (TQM) tools develop world class organizations. Performance-based and data-driven methodology is essential for organizations, improving the efficiency and strategic decision-making. What we have learned from the Tourism Government Models DMO Benchmark that governments use data-driven strategies to develop…
Tourism data and stat collections show us how the tourism industry is performing. Using data, stats and custom reports from research companies are essential to governments or private organizations. Data collections, databases collected from expert research companies are cost effective and efficient. Both Public and Private sectors rely on these companies. The Arizona Office of…
Just because your hear a something is it true? What is the difference between fact and fiction? If you hear the same narrative over and over does it make it true? For many it does make it true. Many people hear a story assume it is true.As demonstrated in the book I’m Okay You’re Okay…
How is Sedona Tourism and Hospitality industry growing? According to the City Financial Reports Sedona Tourism is growing. 2021 Bed Tax Revenue jumped 72%. 2022 it jumped another 25%. This year appears to be running at 26% higher than FY 22.All lodging types including vacation rentals inside the city limits are imposed city-bed-taxes. Those outside…
Arizona Governments Tourism Program Benchmark Arizona Destination Marketing organizations are defined by the Arizona Office of Tourism, “It is the responsibility of the municipality or county to designate either themselves or another organization if they intend to participate in AOT’s programs.“ The Arizona Governments Tourism Program Benchmark reviews Single Municipalities, Counties, the State of Arizona…
City Economic Development Advisory Boards Benchmark What type of policy do other Cities and Towns in Arizona for Economic Development Advisory Boards?Are there any laws in Arizona for Cities & Town Economic Development? State Law: Economic Development A.R.S. § 9-500.11 Arizona Cities or TownsExpenditures for economic development; definitions A.R.S. § 9-500.11Economic development under State Law is requires “improve…
A.R.S. § 9-500.11 Expenditures for economic development A.R.S. § 9-500.11 Expenditures for economic development A.R.S. § 9-500.11 Arizona Cities or TownsExpenditures for economic development; definitions A.R.S. § 9-500.11 Economic development under State Law is requires “improve or enhance the economic welfare of the inhabitants of the city or town.” Economic development under State Law is requires “improve or enhance the economic…
A.R.S. § 9-500.06. Hospitality industry; discrimination prohibited; use of tax proceeds; exemption; definitions 9-500.06. Hospitality industry; discrimination prohibited; use of tax proceeds; exemption; definitions A.R.S. § 9-500.06 A. A city or town shall not discriminate against hospitality industry businesses in the collection of fees. For the purposes of this subsection: 1. “Discriminate” means any increase of fees…